Refund / cancellation policy

REFUND & CANCELLATION POLICY

1. You are eligible for a refund of your subscription in case there have been service failures, or you have a valid concern with DIABETECURE which has been reported to our team.
2. Depending on the plan duration, you may cancel your Member Account within the stipulated timelines from the date of subscription to the DIABETECURE Plans. In the event that you cancel your Member Account or the same is suspended or terminated by DIABETECURE within the aforesaid period, we shall refund any license or subscription fees as below:
   
1. If the consumer has purchased a 1 monthly subscription plan with DIABETECURE, you will be eligible for a refund within the first 7 days of your subscription.
2. If you have subscribed for more than 1 Month subscription with us, you will be eligible for a refund within the first 3 weeks of your subscription.