Privacy Policy

PRIVACY POLICY

This privacy policy (“Policy”) was last changed on February 2023. We may occasionally make changes to the Policy. If we do, we shall notify either by sending you an e-mail or sending you a notification through our mobile application (“Diabetecure”). Please make sure to read such notices carefully.

We hold the sincere belief that you should always know what data we collect from you, the purposes for which such data is used, and that you should have the ability to make informed decisions about what data you want to share with us.

This is why we want to be fully transparent about: 

  1. How and why, we collect, store, share and use your personal data through the various capacities in which you interact with us; and 
  2. The rights that you have to determine the parameters of this interaction.

While we would strongly advise you to read the Policy in full, the following summary will give you a snapshot of the salient points covered herein:

This Policy details the critical aspects governing your personal data relationship with ‘DIABETECURE’ which is owned and operated by ABRAHAM HEALTH CARE

46/1A, 46/1B & 46/2B,Melamadai Sivagangai Road,  Near Express Car Wash, 

Madurai – 625020, Tamil Nadu, India.

  • Your personal data relationship with DIABETECURE varies based on the capacity in which you interact with us/avail of our products and services (“Services”). You could be: (i) a visitor to https://www.diabetecure.in (“Website”) or any pages thereof (“Visitor”); or (ii) a person who has an account with DIABETECURE to avail our Services (“Registered User”)
  • Based on whether you are a Visitor or Registered User, the type of data we collect and the purpose for which we use it will differ and this Policy details such variations
  • This Policy applies to all the Services provided by DIABETECURE through the Website, App or any other associated website of DIABETECURE
  • This Policy is a part of and should be read in conjunction with our Terms of Services
  • This Policy will clarify the rights available to you vis-à-vis the personal data you share with us.

If you have any queries or concerns with this Policy, please contact our Grievance Officer. If you do not agree with the Policy, we would advise you to not visit/use the Website or the App.


. INFORMATION WE COLLECT AND HOW WE USE IT

TYPE OF USER

VISITOR

REGISTERED USER

WHAT DATA WE MAY COLLECT
  1. Your IP Address;
  2. Your location;
  3. How you behave on the Website, (what pages you land on, how much time you spend, etc.);
  4. What device you use to access the Website and its details (model, operating system, etc.); and
  5. Cookies 
  1. Your name, age, gender, phone number, e-mail address, mailing address;
  2. Your height, weight; current sugar-level
  3. Your lifestyle, food preferences, medical conditions (if any), health goals or other fitness regimes;
  4. Your ethnicity, genetics, health or sexual orientation;
  5. Username or other relevant unique identifier;
  6. How you behave on the Website, (what pages you land on, how much time you spend, etc.);
  7. Credit card/debit card/other payment mode information to facilitate payments for our Services;
  8. Your IP Address;
  9. Your location unless you deactivate location services in the relevant section of the Website/App;
  10. How you behave in the relevant product environment and use the features;
  11. What device you use to access the Website/App and its details (model, operating system, etc.); and
  12. Cookies and web beacon data.

HOW AND WHY WE USE IT

We use this information to analyze and identify your behaviour and enhance the interactions you have with the Website.

If you submit your details and give us your consent, we may use your data to send you e-mails/newsletters, re-target Diabetecure advertisements or re-market our Services using services from third parties like Facebook and Google.

We collect this data in order to help you register for and facilitate provision of our Services.

We use this data to show age-appropriate content and advertisements.

We use this data to track your nutrition, weight and fitness regimes.

We use the data from the device you access our Website/App to identify the login information of multiple users from the same device.

We use this data to prepare a specific diet plan and training regime for you.

We use this data to enable you to make payments for our Services. We use a third-party service provider to manage payment processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of payment processing on our behalf

We use this data for processing your requests, enquiries and complaints, customer services and related activities.

We use this data to communicate about existing or new offers, content, advertisements, surveys, key policies or other administrative information.

We also use this data to provide you with informative features and services that are developed by us from time to time.

We also use this data for providing, testing, improving, or recommending the Services.

We also use this data for analytics and reviews to improve the Services.

We also use this data to provide support to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law or anti-fraud activities/systems.

If you give us your consent, we may send you newsletters and emails to market other products and services we may provide.

SPECIAL CATEGORIES OF PERSONAL DATA

We may collect and process ‘special categories of personal data’ such as ethnic origin, genetics, health or sexual orientation, which are considered sensitive. We use this special category of personal data, for example to provide specialized diet plan and exercise routines. We require your explicit consent to collect and process special categories of personal data. You may refuse or revoke your consent at any time, please see the section about ‘Your Rights & Preferences As A Data Subject In The EU’ below. A limited number of our personnel will have access to special categories of personal data provided by you.

 COOKIES 

TYPE OF FILE

COOKIES

WHAT THEY DO

Cookies are text files which are sent from our server and downloaded to your device when you visit our Website.

They are useful because they allow us to recognize your device when you return. You can disable them through your browser should you so wish.

We use cookies to see which parts of our Website are used by Registered Users/Visitors and to record the number of visits to our Website.

You can find more information about cookies at: www.allaboutcookies.org

WHAT THEY WON’T DO
  • Contain any executable software, malicious code or virus.


LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites. 

INFORMATION SHARING
We share the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:

(a)When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

(b)We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.